FAQ's

F you have Q's, we have A's


Where is your ice cream made?

All of our business comes together in our little corner of Edmonton! We are a family-run company, with the two of us doing everything from shopping to cooking to packaging and delivery!

What goes in to the Ice Cream?

We pride ourselves in making real ice cream from whole ingredients: local cream and milk, and Burnbrae eggs. We sweeten all our desserts with unrefined, organic cane sugar. No artificial flavours - unless we are incorporating a favourite treat, such as Froot Loops!

As far as our non-dairy varieties of "Nice Cream", it is simply coconut milk that we use for a base.  

What kind of sweeteners do you use?

All our ice creams are sweetened with unrefined organic cane sugar.  We have also used honey or maple syrup, but we have never and will never use artificial sweeteners! 

What about non-dairy options?

Yes! We do make some amazing flavours using coconut milk, for a delicious lactose-free (and totally vegan) experience! With coconut milk, we don't need to include the laundry list of unpronounceable ingredients we have seen on some other non-dairy brands. Note that coconut milk contains guar gum, which is a natural stabilizer made of beans. 

How long can I keep it in my freezer?

Our Ice Cream is naturally-produced and preservative free, so it is best if enjoyed within two months. But let's be real, it's not going to stick around that long. If it happens to last a few extra months, it won't expire - although over time the texture becomes a little icy.
 

I'm not vegan! How am I supposed to enjoy a vegan flavour?

We won't tell anyone if you don't! Just kidding. Our coconut based flavours are actually pretty awesome, and many people don't even realize (or believe) it is a substitute. Don't worry, you'll love it.
 

I have an allergy to (nuts, gluten, strawberries, etc.), is the ice cream safe for me?

While we do take precautions, our kitchen does sometimes use flour, peanuts, and other allergens. So, while we do our best, for your safety we can not 100% guarantee it. 
 

Your containers say "Ice Cream". Why doesn't [REDACTED] say "Ice Cream" on their cartons?

Legally, Ice Cream needs to have a minimum amount of milk fat, and less than 50% air content. If it says something like "Frozen dairy dessert", than you may want to check the ingredients to find out why. We think you made the right choice.
 

Where can I buy some?!?

Check out our Stockist page for an ever growing list of markets, eateries, and services that will get your your ice cream fix!


WHY DON'T YOU OPEN A SHOP?

We launched this little business in 2017 at our local Farmer's Market, and the support has been incredibly motivating! Our dream is to open a tasting room to better serve the Greater Edmonton Area, but we need to raise the bux first. Stay Tuned!


I know a bar/cafe/restaurant/shop/zoo/art gallery that should totally carry your stuff! What should I do?

Let them know! Ask them to look us up here, and tell us we should stop by for a visit!


Any other questions?

Send us a message via the platform of your choice through the icons bellow! We can't wait to hear from you!